It can happen that clients want to change their Windsor real estate agents. Not every match is made in heaven but for many who want to find another agent, they don’t know how to go about it.
How do you know if it’s time to change agents? Consider the following:
1. Poor communication skills.
Does your agent get back to you once your home has been shown? Do you get feedback in a timely manner? Do you hear about homes that are coming up on the market that you can see immediately before the word gets out? Communication is imperative between a real estate agent and his or her client.
2. Cannot answer your questions.
If you have an agent that is unable to answer your questions to your satisfaction, that can be a problem. You need to have a person you can depend on to give you accurate information so you can make an educated decision on buying or selling a property.
3. Doesn’t know the area.
If you want a home in a specific neighbourhood, but your agent is unfamiliar with this area, this could pose some problems. When you are buying a home, you want to know everything about the homes and the surrounding area, from the shopping, schools, commute, traffic and crime. You also want to be informed if the vacant lot next to you is zoned for commercial use. Or if a prison is being built a few miles down the road. A neighbourhood specialist can tell you about a home before it even goes on the market. He or she can also let you know if a house is overpriced, why the owners are selling and how long it’s been on the market.
4. Does not respond or return calls promptly.
It’s frustrating when you have an important question or dilemma and your agent does not get back to you in a reasonable time. While agents are often busy, either showing other clients homes or meeting with sellers or closing on a property, a returned phone call should always be made in an efficient manner or at the very least, an assistant should call you back to hopefully answer your question.
5. Lacks organization.
If you have taken time off to look at homes, you want to make the most of it. Agents should be well prepared to use your time wisely and show you homes within your specifications and in your price range. To look at homes that bear little to what you want is not only a huge waste of time, but means other buyers are looking at properties you may want and possibly beating you to the punch.
6. Weak negotiation skills.
Let’s say you are buying a home for the first time. This is a particularly crucial time to have an agent that can get you the best possible price for your new home. You want an agent that you can trust will go to bat for you and work in your best interest. If you are not sure your agent can do this, you may be overpaying for a home or selling your home for a less price.
7. Easily distracted:
Needless to say, you want an agent that is focused and ready to work on your behalf. If an agent continually appears to be distracted and maybe even more interested in another client with a bigger budget, then that is a big problem. You want to know that you are a priority.
If any of the above or even another issue has you wanting to change agents, it’s a good idea to have a short meeting and let the agent know your concerns and that while you are appreciative of his or her efforts, it’s simply time to move on. You are under no obligation to make a list and explain to them why you no longer want to work for them, unless you feel it is necessary to go into detail. Many buyers and sellers go with a family friend because they feel an obligation. Of course, this is usually never a good idea, especially if they are not a full-time agent with lots of experience. This can make Christmas dinner a bit uncomfortable if you need to let them go, which is why I always suggest interviewing at least three agents before making a final decision.
The reasons people want to change is that they belive another agent will do a better job for them. When dealing with selling or purchasing a home, chances are, this may be the biggest financial decision you ever make. Certainly you want to work with a person that you know you will have a comfortable and professional relationship with who can make this experience as pleasant as possible.